Where are you located?

Our products are originated from Basni, Jodhpur, which is world famous hub for its Art, Culture and Heritage & Craftsmanship. If you intend to visit us please call at +91-9971311664 or +91-9810020213 or email us at hello@vikasexports.net to make an appointment with us.

Do you publish a catalog and pricelist?

We do not publish a hard copy catalog simply because this would run into hundreds of pages and our policy of continually adding products would render such a volume quickly obsolete.

How can we place an order?

You can place your order by e-mail and fax; all Orders are accepted on T.T Basis (wire transfer).

What is your minimum quantity requirement for specific bulk orders?

Minimum amount for make to order as per buyer’s specifications must be a minimum US $5000 or a 20ft. container.Minimum quantity requirement per design vary form products. A development fee may also be applicable if the buyer cannot meet minimum quantity per design. & order is LCL then we charge 250 US $ extra for forwarding.

When the order is confirmed?

Orders are confirmed as soon as we received 30% advance of the total value of consignment if on T.T basis, DP basis or else if we confirm L/C at our bank if on L/C basis.

Can you provide Samples?

Yes. We regularly provide samples of all products to our key clients; however it is our policy to charge for samples and shipping of these items. Alternatively please provide an International courier account number for the purpose of sending samples (Shipping via your requested method.) If you request and receive samples and subsequently place an order in excess of $5,000 for more of the same products we will credit that order to the value of the samples (Product only) In effect, at that time the samples are Free of Charge.

How long will it take for you to prepare an order?

This depends on what products and how much quantities you are ordering. Normally our lead time is 60-90 days.

What‘s the lead-time to make and deliver specific orders?

Production time is normally up to 40-70days.Delivery lead –time is an additional 3-6weeks.Actuly production and delivery time may vary with individual order & quantity.

Does your company accept custom design order?

Yes, custom designed orders are accepted by us. If you are interested to place any order for customized items or item of your wish kindly send us the pictures & dimension & we will let you know the prices accordingly.

What is your standard packing?

Our Standard packing consists of corrugated roll and air bubble sheets for bigger items and corrugated boxes for smaller items. We also pack as per the specification of our clients. In such cases any additional cost such as special corrugated corners, cartons etc. is borne by the clients.

How Much Will the Shipping Cost?

Again this depends on the final destination and size of the shipment, but all requirements for the export of the shipment from Jodhpur including packing and completion of the official export documentation is included in the price. When you contact us we will give you a definitive quote for your destination.

How will I know when my order has shipped?

When your order will be shipped, you will receive an E-mail with required information.

How & when you pay balance if on T.T Basis?

When container stuffed and we fax / e-mail you the copy of shipping documents of the container, then you pay balance amount by T.T. And as we receive the balance we will send u the original shipping documents.

How & when you pay balance if on D.P. Basis?

When container stuffed and we submit shipping documents at our bank for collection of Balance Payment after our bank presents the documents to your bank then you pay Balance Amount to your bank.

Do you Offer a discount on bulk purchase?

Special prices can be offered on bulk purchase.

What if I am interested in a product that I do not see on the site?

If you are interested in a product that you cannot find at www.vikasexports.net , please send us an email at hello@vikasexports.net. We will respond to you within one to two business days.

Are finishes in collections identical?

Our product is rustic and hand finished. Pieces will have a consistent overall look; however there will be some variance. Wood grain, texture and tones will vary from piece to piece due to the nature of material and its hand finished processing. The look will be similar, without being identical, which gives it that “one-of-a-kind” distinction as well.